The department that deals with internal grievances and maintenance of discipline in an organization is the
- A. accounts
- B. maintenance
- C. personnel
- D. public relations
- E. productions
Which of the following is applicable to foreign trade only?
- A. Pro forma invoice
- B. insurance policy
- C. Order
- D. Bill of exchange
- E. Consular invoice
An organization that builds access roads for the benefit of the community in which it is located has fulfilled its
- A. legal responsibility
- B. political responsibility
- C. social responsibility
- D. technological responsibility
- E. economic responsibility
An organization that builds access roads for the benefit of the community in which it is located has fulfilled its
- A. legal responsibility
- B. political responsibility
- C. social responsibility
- D. technological responsibility
- E. economic responsibility
The form given by the Customs Authority to enable an importer examine goods before the arrival of the bill of lading is known as
- A. entry for warehousing
- B. certificate of origin
- C. bill of sight
- D. bill of exchange
- E. dock warrant
The form given by the Customs Authority to enable an importer examine goods before the arrival of the bill of lading is known as
- A. entry for warehousing
- B. certificate of origin
- C. bill of sight
- D. bill of exchange
- E. dock warrant
Which of these management functions involves checking performance against set standards?
- A. Controlling
- B. Coordinating
- C. Planning
- D. Directing
- E. Organizing
Which of the following functions is not performed by retailers?
- A. Breaking bulk
- B. Ensuring regular stock for consumers
- C. Branding and packaging
- D. Insuring goods for customers
- E. Storing variety of goods
The process of involving local businessmen in the ownership and control of businesses that were formerly owned by foreigners is called
- A. nationalization
- B. industrialization
- C. indeginization
- D. commercialization
- E. privatization
Which of the following stresses the use of only specialists to head departments?
- A. Committee organisation structure
- B. Line organisation structure
- C. line and staff organisation structure
- D. Functional organisation structure
- E. Centralization
Which of the following stresses the use of only specialists to head departments?
- A. Committee organisation structure
- B. Line organisation structure
- C. line and staff organisation structure
- D. Functional organisation structure
- E. Centralization
An insurance company shares its accepted risk with others in the form of
- A. reinsurance
- B. subrogation
- C. mutual insurance
- D. fidelity guarantee insurance
- E. contribution
Which of the following is not a credit instrument used in business transactions?
- A. Luncheon voucher
- B. Bill of exchange
- C. Promissory note
- D. Bank note
- E. Fuel voucher
Containers are suitable for transporting goods by
- A. sea only
- B. road only
- C. sea and rail only
- D. road and sea only
- E. road, sea and rail
The primary purpose of credit cards is to
- A. obtain goods without paying cash on the spot
- B. obtain a loan from the bank
- C. obtain a loan from a trader
- D. persuade a business man to cash a cheque
- E. provide a means of identifyng the holder
Industrial, commercial and direct services are branches of
- A. manufacturing
- B. occupation
- C. exchange
- D. distribution
- E. specialization
Industrial, commercial and direct services are branches of
- A. manufacturing
- B. occupation
- C. exchange
- D. distribution
- E. specialization
When a company buys up firms supplying it with raw materials, this is an example of
- A. horizontal integration
- B. a holding company
- C. backward integration
- D. consortium
- E. lateral merger
Which of the following is used to transmit typed messages over long distances?
- A. Dictaphone
- B. Teleprinter
- C. Computer
- D. Telephone
- E. Radio
Which of the following is used to transmit typed messages over long distances?
- A. Dictaphone
- B. Teleprinter
- C. Computer
- D. Telephone
- E. Radio
The difference between the total amount of money received by a country and the total amount paid to other countries within a given period is the
- A. trade gap
- B. balance of trade
- C. balance of payments
- D. current account balance
- E. terms of trade