Which of these items could be found in the reception?
- A. Inward and outward registers
- B. Attendance registers
- C. Newspaper and Magazine
- D. Dispatch book
At Adesco Plc, Mr Jack is the one who assgins duties to all the office workers. Mr.Jack is acting as the
- A. Secretary
- B. Manager
- C. Director
- D. Receptionist
What does it mean when a meeting is adjourned sine die ?
- A. There was no closing prayer
- B. The meeting was fixed for another date
- C. No date was fixed for its continuation
- D. The meeting ended ended in chaos
The principle Unity of Command in an office implies that
- A. no worker in an organization should report to more than one-line supervisior
- B. every worker in an organization should be directly responsible to the general manager
- C. everyone in the organization should be able to work in all departments
- D. no worker in an organization should report to more than a two-line supervisor
Port Avenue & Co deals with lots of client. For the company receptionist to relate effectively with them, she would need to possess good
- A. communication skill
- B. typing skill
- C. filing skill
- D. marketing skill
The section of an office in Rammy Ltd where mails are handled is
- A. registry
- B. boardroom
- C. reception
- D. executive office
When a meeting decides that a matter should lie on the table, it means that the matter should
- A. be discussed immediately
- B. be discussed at the next meeting
- C. not be discussed at all
- D. be discussed at the executive level
Which of the following means of written communications would an accountant use to convey a short directive to an accounts clerk?
- A. circular
- B. report
- C. letter
- D. memorandum
The Board of Directors of ABC & Co has just decided to reduce the workforce. The letter conveying this policy to the Managing Director for implementation would be marked
- A. official
- B. confidential
- C. urgent
- D. personal
The procedure to be followed by a mailroom clerk in handling incoming mails is
- A. receiving, sorting, opening scrutinizing
- B. sorting, receiving, opening, scrutinizing
- C. receiving, sorting, scrutinizing. opening
- D. opening, receiving, sorting, scrutinizing
One of the disadvantages of oral communication is that
- A. immediate feedback is not possible
- B. information could be denied
- C. it is very expensive
- D. it does not promote cordiality
The acronym NIPOST stands for
- A. National Postal Service
- B. Nigeria Postal Service
- C. Nigerians Postal Services
- D. Nigerian Postal Service
A chief accountant tasked a five-member committee to look into an embezzlement case. After the completion of the assignment, the committee is required to come up with a
- A. memo
- B. letter
- C. report
- D. minutes
A correspondence could be described as
- A. an oral conversation between parties
- B. a formal speech presented at an occasion
- C. a written communication between two organizations
- D. a message conveyed through the grapevine
One of the advantages of lateral filing system is that it
- A. economizes the use of space
- B. is very easy to operate
- C. does not require numbering
- D. reduces the probability of losing documents
Oral communication could be done through
- A. gesture
- B. signs
- C. postals
- D. telephone
One of the essential parts of a report is
- A. reference
- B. conclusion
- C. salutation
- D. enclosure
Which of the following reference books contains information about parliamentary proceedings?
- A. Hansards
- B. Official gazatte
- C. Atlas
- D. Post office guide
One of the advantages of visual communicaion is that it
- A. can be kept for future use
- B. is cheap to produce
- C. does not require exrtra skill to interpret
- D. does not occupy space
Sule, the mail clerk at Ali Ltd, files some documents under two headings. For easy location of such document, he would make use of
- A. cross-referencing
- B. coding
- C. indexing
- D. microfilming
If goods are returned, the seller issues
- A. a debit notes
- B. a consignment note
- C. an advice note
- D. a credit note